Please feel free to contact me at anytime between the hours of 9am and 7pm


Telephone: +44 (0) 2920 689 029
Email: sales@proud-pets.com

If I am unavailable then please do leave a message with your name and contact details and
I will endeavour to return your call within 24 hours. Ordering: We can accept payment in a number of ways.Please contact me with your order and to advise on payment method.

As a rule, we will not refund an item purely because the customer has changed their minds
We will exchange a defective item if possible, otherwise a refund will be issued
A defective item must be returned within 14 days

Paypal(3% charge)
Cheques (UK only)
Postal Order
Credit Cards (2% charge. via telephone)